One of the biggest mistakes I made as a small buiness owner was to try and do everything myself. I was too scared to lose control and I didn’t want to spend money hiring someone else to do tasks I could do. I spend countless hours working IN my business rather than ON it. Rob taught me several strategies but the ‘D.O.A. ‘ principle ie Delegate Outsource and Automate had a profound impact on me. I have learnt to delegate, outsource and automate non profit generating activities, freeing up my time. I am now able to focus on the ‘bigger picture’ – strategies that make my business grow.